Apply now »

Quality Supervisor




Arvato Supply Chain Solutions is hiring for detail oriented Quality Supervisor to join our team!  In this role, you will supervise all Quality personnel and assign daily floor coverage based on production demands. You will be responsible for the accuracy of evaluations, analysis and overall performance of Transaction Monitoring (Quality Coach) Team.  Additionally, you will own your team's growth and development. The Quality Supervisor is also responsible for the proactive identification of account level performance related opportunities by KPI up to and including customer experience drivers, customer satisfaction levers and knowledge management improvement areas.

This is a 1st shift position.  Holidays and over time, including weekends, will also be required as needed.  


If you are interested in applying for multiple positions, please submit an application for each individual position you are intested in and qualified for.   We will determine your job and shift preferences during your interview.


Overall Responsibilities:

  • Ensuring and maintaining effective employee relations
  • Inspect and monitor accurate performance trends report data for each PPM metrics
  • Ensure that all employees receive proper training in all areas whilst also coordinating job rotation and cross-training 
  • Meet customer expectations, generate weekly quality metric reports, conduct annual performance reviews for all direct reports 
  • Evaluate and manage levels of staff effectiveness by partnering with operations to create improvement action plans, ensure facilitation and coordination of calibration process and sessions 

Minimum Qualifications:

  • 3+ years as a Quality Inspector/Supervisor in a 3PL, Warehouse or Manufacturing Environment
  • Experience with ISO9001 quality standards and procedures
  • SAP experience
  • BA or BS degree or equivalent 
  • Six Sigma background/experience


Physical Demands & Work Environment: 

  • Must be able to lift/push./pull up to 50 lbs.
  • Able to stand/walk for long periods of time
  • Ability to operate Forklift and walkie rider
  • Light manufacturing facility
  • Noise from working in a production area

About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: Tennessee 

City: Memphis 

Postal Code: 38118 

Job ID: 241701

Date:  Sep 8, 2022

Memphis, TN, US, 38118

Nearest Major Market: Memphis

Job Segment: Logistics, Supply Chain, Supply Chain Manager, Six Sigma, Supply, Operations, Management

Apply now »