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Operations Manager

Company Summary:

At Arvato, we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!


Position Summary:

Manages daily production and distribution activities for the entire plant.  Responsible for achieving and maintaining safety, quality, reliability, and cost objectives. Has full responsibility and control over the front end staff. Execute all business review preparation, responsible for all action logs and items resulting from business reviews. Serve as key communication link between operations and all customers. Active management of production, quality, technical, and communication issues. Operations Manager recommends measures to improve production methods, equipment performance, and product quality; develops employees by conducting performance reviews and training as required.


Split Shift (3a - 11:30a)


Overall Responsibilities:
• Create or use existing metrics to verify operation is under control
• Monitor/adjust process as needed to meet production schedules, due dates, priorities, shipping requirements, and volume peaks
•  Drive continuous improvement in all areas
• Maintain production, quality, reliability, and safety requirements
• Provide support and training of Company policy to employees
• Work with engineering, operations, and client services to analyze new job requirements

• Hiring, evaluating, conducting disciplinary actions, and performance counseling
• Monitoring time and attendance records
• Perform assigned duties as directed by management


Job Requirements:
• Experience developing, motivating, and leading cross functional teams
• Customer service and operation experience
• Proven leadership capabilities with ability to interact easily with individuals at all levels and functions, both within and outside the organization
• Must be motivated, analytical, and articulate
• Proactive in driving improvement processes
• Excellent communication skills
• Bachelor’s Degree or equivalent work qualification and experience required


Physical Demands & Work Environment: 
• Must possess ability to function in a high-pressure, fast-moving environment
• Divided between office setting and operations environment


About our company:
Arvato - the spirit of solutions!

We at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets.

Arvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Arvato is an Equal Opportunity Employer and values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Arvato Digital Services LLC 

Country: United States of America 

State/Region: Kentucky 

City: Louisville 

Postal Code: 40219 

Job ID: 208484

Date:  Jun 28, 2022

Louisville, KY, US, 40219

Nearest Major Market: Louisville

Job Segment: Logistics, Supply Chain Manager, Operations Manager, Front End, Supply Chain, Operations, Technology

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