Quality Coordinator - Heijen


Working at Arvato Supply Chain Solutions means working as an important part of a fast-passed and growing international provider of Supply Chain Solutions with offices based in Gennep, Venlo, Venray and Schiphol-Rijk. Our employees are our greatest asset. That’s why we invest in training and development for our staff. Are you solution-oriented, decisive, independent and do you want to continuously develop yourself as a professional? Than we might be looking for you for the role of Quality Coordinator. 


The position is with the BU Healthcare organisation, which is part of Arvato Benelux BV. It's services are characterised by stringent product security standards, as well as special requirements for staff training and communication with the client. As Quality Coordinator you report directly to the Quality Assurance Manager Healthcare. As a team, you are fully responsible for providing optimal service, directly or indirectly, to our internal and external customers. The Quality Coordinator provides support in achieving and maintaining the required operational quality levels, and supports with audits and certifications (including EN ISO 9001:2015 and EN ISO 13485:2016 as well as being in compliance with GDP standards and the medical device regulations), TAPA-A, AEO, Regulated Agent & IATA for all branches of BU Healthcare NL. Dealing with the ERP System, The safety of staff, compliance to procedures, ensuring the safety of protection of products and patients as well as dealing with Deviations / CAPAs, complaints, audit findings and implementing the actions  and facilities plays a central role. 

Tasks and responsibilities:

  • Audit accuracy of process documents such as Work Instructions; identify gaps
  • Audit compliance of Work Instructions by Operations and Management
  • Management/maintenance of quality systems, including ISO;
  • Establishing and monitoring quality KPIs;
  • Preparation and updating of annual planning analysis and monitoring to support the quality management system;
  • Preparing, following and supervising audits, together with the QA Manager Healthcare and the Operations Manager;
  • Recording risks and compiling risk analysis (e.g. according to EN ISO 14971);
  • Providing support and input on reporting and analysis to the QA Manager and Healthcare and the Operations Manager;
  • Compiling relevant data for documentation, such as calculations, working drawings and operational instructions;
  • Support Ops with investigating quality failures / non-conformities by means of root cause analysis methodology;
  • Support training of Ops in Lean/Quality awareness to build quality into Operational processes and mind-set



  • You have completed a relevant Higher Professional Education (HBO) course or equivalent;
  • 3 to 5 years’ demonstrable experience in the quality management field (including EN ISO 9001 and EN ISO 13485), in addition to experience with RA and CAPA investigation and effective implementation;
  • Knowledge of following up on audit findings, preparing audits and conducting internal audits
  • Knowledge of MS Office. Experience with SAP and SharePoint is an advantage;
  • Knowledge of  English is essential

Other competencies:

  • Analytical
  • Quality-conscious
  • Result-oriented
  • Accurate & immune to stress.


Arvato Supply Chain Solutions is internationally the leading provider of order-to-cash solutions for end customer-oriented industries. Working across 85 locations in over 20 countries, we develop innovative, tailored solutions for our customers. Many well-known and successful brands depend on Arvato. For our 15,000+ employees this is both, a daily challenge and motivation because our global vision is to become the international supply chain management company with the strongest customer focus and best IT know-how. We help our customers to develop their business, to grow their brand and thus to take them to the next level. Our passion for managing and transforming complex processes throughout the supply chain, our significant market knowledge and our IT know-how are the basis for our success and our customers’ success.


We are looking forward to receive your application

For questions regarding this vacancy please contact Laurence van Teeseling (Recruiter). Arvato Supply Chain Solutions, +31(0)6 270 730 06 or via recruitment@arvato.com


“We deliver and create value. Our customers love our smart solutions. We attract the best
professionals who grow successfully with our customers. We focus on new markets and emerging technologies. Through rational investments we expand and innovate.


Bedrijf: Arvato Benelux B.V. - International Supply Chain Management

Land: Nederland

Provincie: Limburg

Plaats: Heijen 

Postcode: 6598 MH

Job ID: 38197