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Transport Manager Cell & Gene / ATMP (m/f/x)


We’re on it!
Arvato Supply Chain Solutions offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our special spirit: We're on it. We are a global team of 17,000 colleagues at 85 locations in more than 20 countries and every day we give our best to realize our vision: We want to be the most client-oriented international supply chain company with the strongest focus on people and technology. As a strategic growth partner for our clients in Fashion, Beauty & Lifestyle, Healthcare, Tech and Publisher, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.


As Transport Manager Cell & Gene / ATMP (m/f/x), you will be the first point of contact for our customers in the bio-pharma industry regarding GDP-relevant transport management for personalized therapies. Inspire our customers as an expert in the field of GXP with competent advice on new solutions and optimizations in quality or operational processes. You will work from our headquarters in Gütersloh or from our locations in Düren, Cologne or Hamburg.


Your task

  • You manage and book shipments for highly sensitive and patient-individual Cell & Gene shipments (e.g. fresh cells, blood samples) against client specifications and pre-defined lane mapping
  • You manage, control and monitor the entire transportation chain for national and international shipments from pick-up to delivery
  • You handle exceptional situations in case of unforeseen events and circumstances 
  • You collect status data and shipment information from carriers and maintain the information in a special user interface 
  • You proactively alert locations and key stakeholders during pickup and delivery of Cell & Gene shipments, as well as in transit
  • You will monitor and tracker GPS and temperature of all Cell & Gene shipments as well as daily dashboards
  • You communicate with partner networks, carriers, suppliers, case managers (manufacturers) and logistics service providers to ensure successful pickup and delivery of every shipment
  • You ensure that carriers adhere to all agreed upon company policies, procedures, and pricing structures
  • You control the quality of processes and handle exceptions in day-to-day operations


Your profile

  • Specialist Biopharm Courier Operations Experience
  • Comprehensive understanding of Courier / Freight Operations including Import / Export / Warehouse & Transport
  • Compliant with GxP & IATA guidelines
  • Sense of responsibility for daily work
  • Understanding of world geography
  • Ability to work successfully under pressure
  • Excellent time management skills and a structured and independent way of working 
  • Customer and service driven attitude and ability to creatively solve problems 
  • Excellent communication skills in English, German language skills are preferable


We offer

  • We live a modern, international and open corporate culture. You are invited to contribute and to develop yourself 
  • We offer you an all-round carefree program, e.g. bicycle leasing, a top sports program, an own company health insurance and many more benefits
  • We promote your skills and further development with a wide range of training opportunities, e.g. Welcome Days, E-Learnings, leadership- and development-programs
  • Work the way that suits you best - in a combination of mobile office and your location for your flexibility in everyday life and the exchange with colleagues

We welcome applications from people who contribute to the diversity of our company. We refer to diversity in particular in terms of cultural or social origin, religion, age, disability, gender and sexual identity. 


We want to keep the application process as simple as possible for you: Focus on a meaningful resume; we do not require an elaborate cover letter. Please understand that we can only accept your application via our online application portal.

Do you have any questions? Please feel free to contact us!
Anja Hoffmann-Turic | Recruiting | Telefon: +49 171 2994800 | E-Mail:

Please visit our website for further information:

Data protection is important to us:
Responsible for data protection in your application is the Arvato Supply Chain Solutions SE, Reinhard-Mohn-Straße 22, 33333 Gütersloh. Arvato Supply Chain Solutions SE processes your data in order to stablish an employment relationship on the basis of Art. 6 sec. 1 (b) GDPR / § 26 (1) 1 BDSG. The storage duration for this process is in Germany generally 6 months long and starts with the completion of the application. You can contact the company privacy officer at the above postal address or via the following Email address Further information on data protection can be found here:

Company: Arvato Supply Chain Solutions SE – Central Functions 
Country: Deutschland 
State/Region: Nordrhein-Westfalen 
City: Gütersloh 
Postal Code: 33333 
Job ID: 254463


Datum:  28.02.2023

Gütersloh, NW, DE, 33333

Stellensegment: Logistics, Supply Chain Manager, Supply Chain, Book Publishing, User Experience, Operations, Publishing, Technology

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