Jetzt bewerben »

Product Owner Customer Touchpoints (m/f/d)


We are Paigo

We set out to make financial relationships between people and businesses simple – even if it is sometimes a little complicated. In a nutshell, we at Paigo are a FinTech that stands for consumer-oriented receivables management. Our mission: We enable people to regain their financial self-determination. With our experience in financial processes, we support companies from all kinds of future-oriented industries, such as mobility, ecommerce, banking and telecommunications. In our daily work, we focus on innovative technologies, data analytics & machine learning, agile mindset and appreciative collaboration. We are enablers, designers, data detectives, IT experts, creatives and customer enthusiasts. At Paigo, you get the freedom you need to test, challenge and successfully implement your ideas. One thing is for sure: we are the right organisation for people who want to move things forward.


For the next possible date, we are looking for a

Product Owner Customer Touchpoints (m/f/d)

Full-time and permanent at the Baden-Baden or Verl location / up to 80% mobile office


We are hiring in spite of COVID-19!

We are still growing and looking for you.

The application process is completely digitalized. Familiarization can also take place in the home office, for example.


This is your role:

  • You design and develop our omni-channel customer touchpoints.
  • Together with your feature team, you ensure that the communication reaches the right recipient in a timely manner and in the desired form (appearance, layout, etc.)
  • You are responsible for the operation, proper documentation and set-up of all necessary communication channels
  • You ensure the smooth processing of incoming and outgoing correspondence for the channels letter, e-mail, SMS, fax and push notifications
  • You design and communicate the product vision and prioritise the backlog in your feature team
  • You implement market and innovation trends into our product using agile methods, such as design thinking
  • You work with your focus on KPIs to measure the success of the product, and you continuously incorporate this feedback into further development


This is what you bring with you on your journey:

  • You have successfully completed your studies in business sciences, business informatics or business engineering or have a comparable education
  • You already have experience in product development, as a product owner (m/f/d) or in a comparable technical leadership role; alternatively, you have experience in project management
  • You have experience in the design and implementation of integrated, analogue and digital communication channels
  • You are familiar with technical systems in the field of texting and voicing, physical and digital archiving is part of your vocabulary
  • You have a strong understanding of process dependencies and do not lose sight of the big picture
  • You are ambitious and performance-oriented – your hands-on mentality motivates your team
  • You have no problems communicating fluently in German and English


We are worth the journey:

Is there a match between the role and your profile? No, don't worry. Just create your role yourself. What is important to us is what you can do and what experience you have already gathered. If the role and its requirements do not match your experience 100 % - no problem. We believe that every talent in a growing organisation, like Paigo, can develop freely and contribute valuable input.


On top of that, we have this for you:

  • Future-proof job with cool start-up-like spirit in the corporation
  • Up to 80% mobile working within Germany
  • 30 days' holiday and flexible working hours with overtime compensation
  • Regular socialising events, such as fancy summer and Christmas parties, team events and fun at work
  • Sports courses, company runs, company bicycles and discounts at fitness studios
  • Holiday and Christmas bonuses, profit-sharing and company pension scheme
  • Employee discounts for books and magazines etc. from the Bertelsmann cosmos
  • Further development opportunities via Bertelsmann University, free LinkedIn Learning and over 4,000 other e-learning and training opportunities
  • Depending on the location: a wide range of culinary options in our on-site canteen or to go for mobile work, free fruit and water


By the way, at Paigo we are neither "Dear Sir or Madam" nor "Sie". I am simply Lea Ratzkowski and I look forward to getting to know your strengths and you. We are not that complicated, just send us your CV. Check in with Paigo now!

We keep what we promise:

More information at Are you already convinced? Then we look forward to your online application with CV, salary expectations and the earliest possible start date.

We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.



Company: Paigo GmbH 

Country: Deutschland

State/Region: Baden-Württemberg

City: Verl oder Baden-Baden

Postal Code: 33415

Job ID: 178081

Datum:  31.12.2021

Verl oder Baden-Baden, NW, DE, 33415

Jobsegment: Telecom, Telecommunications, Engineer, Social Media, Product Development, Technology, Engineering, Marketing, Research

Jetzt bewerben »