Business Development Manager Fraud Prevention

Arvato - the spirit of solutions!

        Arvato Financial Solutions is a part of Arvato Digital Services LLC (
ADiS) an internationally networked outsourcing provider. There are more than 7,500 employees who design and implement solutions for business processes across integrated service chains for customers around the world. Our portfolio includes robust services related to the creation of professional and custom IT services that revolutionize finance through advanced intelligence and analytics by employing a value-driven model to serve our business partners in the consumer electronics, high-tech, telecommunication, networking and banking sectors. With more than five decades of experience and our global footprint, we bridge data and operational change for our customers to ensure they are well equipped for the challenges of their markets.

ADiS LLC is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA.

Reporting to the Director Analytics & Consulting Services and working closely with our clients, this role acquires and manages fraud-related client engagements. This is a customer-facing role and a key part includes pre-sales support in collaboration with our business development team.

 

The Business Development Manager Fraud Prevention will be a key member of our start-up like and very dynamic Analytics & Consulting Services team that supports pre-sales and the implementation and delivery of Financial Advanced Analytics projects.

 

Our mission is to revolutionize Finance through Business Intelligence, Advanced Analytics and Behavioral Biometrics. The Business Development Manager Fraud Prevention contributes to this mission by leading all technical aspects of the Fraud prevention sales process, requirement gathering, solution design, software implementation and support to the agreed service level and specification.

 

The Business Development Manager Fraud Prevention contributes to this mission by leading all technical aspects of the Fraud Prevention sales process, requirement gathering, solution design, software implementation and support to the agreed service level and specification.

 

JOB DUTIES

  • Lead all technical aspects of the sales process to attract new clients in collaboration with our business development team, including  product demos, facilitating technical sales discussions and managing Proof of Concepts
  • Within pre-sales, you identify organizations and their key decision makers, which are in need for Analytics & Consulting Services
  • Represent Arvato Financial Solutions at trade shows, conventions and industry events
  • Understand customers’ use cases and tailor solutions to  their needs
  • Develop fraud prevention strategies for our clients by performing more complex analysis and modeling
  • Perform technical implementation of our account protection technology and oversee performance monitoring
  • Serve as subject matter expert with regards to fraud detection systems in order to consult clients how to best leverage technology
  • Act as the key point of contact for client engagements and projects
  • Ensure client satisfaction as well as good working relationship with all stakeholders and partners
  • Demonstrate leadership daily, influencing and motivating others without direct authority, continually identifying and implementing continuous improvement opportunities across the team

 

KEY RESULT AREAS

  • Develop and roll-out cutting edge Behavioral Biometrics, Advanced Analytics, BI & Reporting solutions for our clients and drive growth of Arvato’s Analytics & Consulting Services team
  • Deliver Financial Advanced Analytics consulting projects within our clients’ fraud prevention departments
  • Implement our account protection technology, documenting and implementing anti-fraud models, standards and guidelines as required
  • Manage client engagements end-to-end at high level of customer satisfaction
  • Ensure transparency along the entire project delivery towards internal stakeholders, partners and our clients
  • Measure and document ROI/business impact for business enhancements
  • Generate new projects with existing clients and support the acquisition of new clients and projects
  • Work with business leaders to explain and level set fraud event issues and concepts

 

PERSONAL SPECS (please read in conjunction with the Key Result Areas)

Essential Qualifications, Training and Experience:

  • Relevant technical bachelor’s degree plus 5 years’ relevant professional experience in fraud detection and/ or investigation preferably in the financial services industry or master’s degree plus 3 years’ professional experience in related fields
  • Technical knowledge in fraud detection or authentication domains and knowledge of fraud schemes with a focus on account takeover
  • Strong knowledge of fraud prevention industry practices, tools and performance measurements as well as solid understanding of current and future business needs met by infrastructure platforms
  • Ability to act as a bridge between finance business processes, technology and data/analytics
  • Strong communication skills with a consultative, client-focused approach and the ability to communicate complex topics across varying levels of management
  • Track record of successfully delivering projects by developing strong relationships and effectively driving key measures via metrics and reporting

 

Desirable Qualifications, Training and Experience:

  • Experience in Business Development, Sales and/or Pre-Sales
  • Strong technical aptitude and ability to quickly learn new lines of business, processes, software, systems, and client needs
  • Ability to understand API specifications
  • Sales enablement experience running Proof of Concept on customer site or presenting live demos
  • Experience in financial business processes such as credit management, accounting or collections
  • Familiar with PMI and Agile project management methodology
  • Ability to work well with people from various disciplines with varying degrees of technical experience

 

Personal Attributes required:

  • Highly motivated self-starter with entrepreneurial spirit and can-do attitude who wants to deliver results quickly
  • Quick learner with passion for technology who wants to play an active part in a start-up within a global corporation and grow both the team and themselves
  • Customer focused with excellent analytical and problem-solving skills
  • Outstanding drive and ambition to perform independently, flexible and fast
  • Strategic thought leadership (sight of big picture) along with tactical hard skills to navigate aggressive project milestones and highly dynamic environments
  • Strong attention to detail

 

COMPETENCIES

  • Leadership
  • Project Management
  • Change Management
  • Creativity and Innovation
  • Commercial and Business Acumen
  • Integrity, Values, and Ethics
  • Customer Focus
  • Team Work
  • Sales Orientation
  • Results Orientation
  • Organizing and Planning
  • Decision Making
  • Problem Solving

Arvato Financial Solutions is an Equal Opportunities Employer, Embracing Diversity in the workplace

 

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Nearest Major Market: Seattle

Job Segment: Business Development, Fraud Prevention, Telecom, Telecommunications, Sales, Security, Technology