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Workforce Management Analyst



The Workforce Management Analyst will be responsible for managing the day to day staffing needs. Ensure strategic goals are met through staffing and possibility forecast modeling, planning and effective communication.


What awaits you:


  • You plan the assignments on a monthly basis, in particular  forecasting and creation of personnel deployment plans.
  • You are responsible for real-time monitoring in terms of a control center.
  • You report monthly, weekly and daily KPIs, especially  plan vs. actual deviation, to the Head of Operations.
  • You are responsible for handling and coordinating the migration of the existing system to the new WFM cloud solution.
  • You maintain WFM tools and develop them further.


What you bring with you:


  • You have at least 1-2 years of professional experience in the area of workforce management.
  • You have practical experience in the areas of forecasting, capacity planning, workforce scheduling and day management.
  • You have a commercial apprenticeship or a degree in business administration.
  • You have very good MS Excel knowledge, e.g. formula calculation, formatting, pivot charts etc.
  • You count very good analytical skills, affinity for numbers and low error tolerance among your strengths.
  • You speak English (including business English) at an advanced level.


We offer you:


  • High flexibility: so that private things do not come too short, we support you with flexible working time models - flexitime in full-time or part-time.
  • Unusual celebrations: we organize after-work parties, team events and summer & Christmas parties.
  • Diverse development opportunities: We offer a variety of internal training opportunities, as well as personal e-learning opportunities - even at home.
  • Health care: We offer private medical care that can be extended to your family members.
  • Open corporate culture: We stand for diversity in the company - in every respect. For example, we promote an open working environment for all employees with our LGBTIQ network "be.queer".




Powiedzmy to otwarcie: finanse są skomplikowane…

Wiemy, że finanse są skomplikowane! Dlatego chcemy być Twoim zaufanym partnerem, który sprawnie poprowadzi Cię przez zawiłości zarządzania wierzytelnościami. Analiza predykcyjna, wiodące nowoczesne platformy oraz wiedza międzynarodowych ekspertów w dziedzinie zarządzania procesami — to narzędzia pozwalające nam wspierać w sposób ciągły i efektywny Twój biznes, a także realizować jego cyfrową transformację. Dzięki temu Ty możesz skupić się na potrzebach firmy i uwolnić jej potencjał rozwoju, bez względu na branżę czy lokalizację.



Company: Arvato Polska Sp. z o.o. - Arvato Financial Services Poland 

Country: Poland 

State/Region: Śląskie 

City: Katowice 

Postal Code: 40-007 

Job ID: 231363

Data:  2022-07-27

Katowice, SL, PL, 40-007

Segment pracy: Network, HR, Manager, Technology, Human Resources, Management

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