Financial Customer Service Agents (m/f/d)

 

 

Our company is looking for several
Financial Customer Service Agents (m/f/d)
in full-time or part-time in Berlin
 
We are hiring in spite of COVID-19! 
We are still growing and looking for you.
 
To get to know you, we are well-prepared: The application process is completely digitalized. Job interviews and meetings will be held via Skype, Whatsapp or classic phone calls until further notice. In addition, our recruiting team will support you in word and deed with technical challenges within the application process.
 
We are also well-prepared for the time after your successful recruitment: Digital familiarization, online training and home office support are a matter of course.
Apply now! Innovate yourself. 

 
You will be responsible for:

  • Excellent advice and support for our customers on all product-related issues
  • Answering customer enquiries via the communication channels telephone and e-mail
  • Identify and report any potential for product improvement to your team leader
  • Cooperative collaboration with other team members with different cultures and mentalities

 
What we are looking for:

  • Excellent communication skills, both spoken and written
  • You speak English at a native level one (+) additional language: Spanish, Italian, French or German
  • Work experience in professional customer service or in the commercial sector is a plus
  • A strong service and solution-oriented mindset 
  • Independent work and flexibility
  • Empathy and the ability to listen actively

 

We offer you:

  • High flexibility: To make sure your private life is not overlooked, we support you with flexible working time models - full or part time flexitime.
  • Attractive additional benefits: In addition to the fixed salary, employees enjoy a contribution to the success of the Group and company as well as an allowance for capital formation benefits. 
  • Fancy parties: We hold after-work parties, team events, and summer & Christmas parties.
  • Basic provisions: We offer free fruit baskets and water dispensers for your daily supply at work.
  • Diverse opportunities for development: We offer a wide range of internal training offers, as well as personal e-learning options - including at home.
  • Strong sports options: We offer discounts for local fitness studios and hold company runs, in which we participate as a team.
  • Healthcare: With the help of our in-house social services and our own company physician, we look after your health.
  • New opportunities: Even as career and lateral entrants, you will get the opportunity to be inducted in a wide range of tasks.
  • Open corporate structure: We support diversity in the company - in every regard. For example, we promote an open working environment for all employees with our LGBTIQ network ‘be.queer’.
  • Great prospects: In a dynamic and at the same time future-proof working environment with prospects for promotion, you will get a limited employment contract with the possibility of permanent employment.

 

Who we are:
Let's be honest, finance is complicated. So we at Arvato Financial Solutions are proud to be guiding international as well as renowned local companies through the complex world of cash flows. Whether our customers sell shoes in e-commerce or offer telecommunications services, our services ensure efficient credit management for the best possible financial performance. Our approximately 7,500 employees solve new challenges in payments and complex data riddles every day, and do so cleverly, analytically and with an eye for every little detail as that is our DNA. We are seeking colleagues who want to take an active part in this - whether they are young professional, IT specialists, data analysts, advisers, managers or lateral entrants. And thanks to our presence in around 20 countries with a focus on Europe and America, there will usually be the right job available nearby. Innovate Yourself.

 

https://performancemanager5.successfactors.eu/doc/Bertelsmann/Logo.jpeg

 

For more information, please visit our Web Site www.innovateyourself.de. Do you feel like you have what it takes? Then we look forward to receiving your convincing online application with your salary expectations and earliest possible start date.

 

Unternehmen: BFS Finance Münster GmbH 

Land: Deutschland

Region: Berlin

Stadt: Berlin

Postleitzahl: 13629

Job ID: 37389

 

Responsible for data protection in your application is the BFS finance Münster GmbH, Höltenweg 35, 48155 Münster. BFS finance Münster GmbH processes your data in order to establish an employment relationship on the basis of Art. 6 sec. 1 (b) GDPR / § 26 (1) 1 BDSG. The storage duration for this process is 6 months long and starts with the completion of the application. You can contact the company privacy officer at the above postal address or via the following e-mail datenschutz-afs@arvato.com. Further information on data protection can be found at https://myjobs-de.becruiter.net/jobagent/pcp/help_frameset.aspx?page=privacy.

Datum: 
Standort: 

Berlin, BE, DE, 13629


Jobsegment: Telecom, Telecommunications, Financial, Social Services, Customer Service, Technology, Finance, Service