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Financial Customer Service Agent - Italian Market (m/f/d)


Our company is looking for a
Financial Customer Service Agent - Italian Market (m/f/d) 
in full-time in Berlin

We are hiring in spite of COVID-19!
We are still growing and looking for you.
The application process is completely digitalized. Familiarization can also take place in the home office, for example.


You will be responsible for:

  • You provide excellent advice and support to our customers on all product-related issues
  • You answer customer enquiries via the communication channels telephone and e-mail
  • You identify and report any potential for product improvement to your team leader
  • You work together with other team members with different cultures and mentalities


What we are looking for:

  • You possess excellent communication skills, both spoken and written
  • You speak Italian at a native level
  • You have work experience in professional customer service or in the e-commerce sector and provide a strong service and solution-oriented mindset 
  • You have empathy and the ability to listen actively


We offer you:

Our salary includes attractive additional benefits - if you develop yourself and your skills, your salary will also develop. Our attractive salary model rewards your knowledge acquisition
already after the initial training.

But that is not all:

In addition, you will receive a number of benefits that not only improve your income, but also make your work fun!

  • High flexibility: To make sure your private life is not overlooked, we support you with flexible working time models.
  • Fancy parties: We hold after-work parties, team events, and summer & Christmas parties.
  • Basic provisions: We offer free fruit baskets and water dispensers for your daily supply at work.
  • Diverse opportunities for development: We offer a wide range of internal training offers, as well as personal e-learning options - including at home.
  • Strong sports options: We offer discounts for local fitness studios and hold company runs, in which we participate as a team.
  • Healthcare: With the help of our in-house social services and our own company physician, we look after your health.
  • New opportunities: Even as career and lateral entrants, you will get the opportunity to be inducted in a wide range of tasks.
  • Open corporate structure: We support diversity in the company - in every regard. For example, we promote an open working environment for all employees with our LGBTIQ network ‘be.queer’.
  • Great prospects: In a dynamic and at the same time future-proof working environment with prospects for promotion, you will get a limited employment contract with the possibility of permanent employment.

Who we are:
Let's be honest, finance is complicated. So we at Arvato Financial Solutions are proud to be guiding international as well as renowned local companies through the complex world of cash flows. Whether our customers sell shoes in e-commerce or offer telecommunications services, our services ensure efficient credit management for the best possible financial performance. Our approximately 7,000 employees solve new challenges in payments and complex data riddles every day, and do so cleverly, analytically and with an eye for every little detail as that is our DNA. We are seeking colleagues who want to take an active part in this - whether they are young professional, IT specialists, data analysts, advisers, managers or lateral entrants. And thanks to our presence in around 20 countries with a focus on Europe and America, there will usually be the right job available nearby. Innovate Yourself.


For more information, please visit our Web Site www.innovateyourself.deDo you feel like you have what it takes? Then we look forward to receiving your convincing online application with your CV, salary expectations and earliest possible start date. We look forward to applications from candidates who contribute to the diversity of our company. We relate diversity in particular to the dimensions of cultural or social origin, religion, age, disability, gender and sexual identity.


Unternehmen: BFS Finance Münster GmbH  

Land: Deutschland

Region: Berlin

Stadt: Berlin

Postleitzahl: 13629

Job ID: 168351

Datum:  16.10.2021

Berlin, BE, DE, 13629

Jobsegment: Telecom, Telecommunications, Financial, Social Services, Technology, Customer Service, Finance, Service

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