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Field Agent - No Experience Necessary, £26,872 -£33,952 OTE, Full training provided, immediate start



Are you looking for a new challenge?

Do you want a role that is varied, where you can earn over £34k, are rewarded for your effort and you get to meet people you can help?

Do you have the ability to relate to people from various backgrounds? Are you a good listener and someone who is self-motivated? Yes, then Arvato Financial Solutions is looking for you to join our growing Field Team.

Treating Customers Fairly is what we do. We are here to help and always treat customers with fairness, understanding, and compassion.

This is not a bailiff/repossession role; we are #Heretohelp, no experience is necessary as full training will be provided.

What would be on offer:

  • A basic package of £26,872 (includes a car allowance)
  • A competitive bonus with an OTE of £33,952.
  • Working within London, an additional 10% on your annual salary is paid, bringing the basic package up to £29,139 before bonus; postcodes include N, NW, SW, SE, W, WC, E & EC.
  • 33 days paid annual leave
  • Flexible working patterns with lots of overtime opportunity
  • Recognition and Awards
  • Long Service Rewards
  • Company Mobile & Tablet device
  • Fuel Card and Company Expenses
  • Reward Gateway programme offering discounts at hundreds of top retailers and generous cashback schemes
  • WeCare Employee Assistance programme supporting medical, mental health and wellbeing.
  • Life Assurance
  • Access to an extensive learning catalogue of over 10,000 courses related to personal and/or professional development
  • Access to Electric & Hybrid Vehicle scheme


Your role will be to visit customers in arrears on behalf of major Energy and Water Utilities. Using your listening and negotiation skills, you will help customers take positive steps to address their debt situation, identifying the most appropriate solution based on their circumstances and signposting for further support where required.

As you become more experienced, you will also support the installation of Pre-Payment meters under warrants obtained with your responsibility to oversee the installation with the assistance of an engineer and locksmith.

What you will require:

  • Clear CRB and a satisfactory Credit Check
  • Full and satisfactory employment references
  • Full UK Driving Licence with access to your own vehicle
  • Confident with the ability to work well under pressure and excellent communications skills


About Arvato: Arvato Financial Solutions (AFS) is part of Bertelsmann, a media, services and education company that operates in about 50 countries worldwide. At AFS, we optimise the financial performance of our clients through leading-edge credit management solutions. By replacing uncertainty and risk with structure and trust, we empower sound financial transactions around the globe. AFS operates in 20 countries with a focus on Europe and America employing c7,500 staff

Date:  Jan 24, 2023

England, ENG, GB, *

Job Segment: Counseling, Curriculum, Training, Healthcare, Education, Operations

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